Productivity and Automation at PrintPapa

In 2005, brothers Shawn and Paul Nag founded an eCommerce software company for the print industry leveraging Shawn’s software engineering expertise. “Back then,” Shawn says, “not that many printing companies were online, and I saw a unique opportunity for us.” Over the years, the company has placed their focus on growing the amount of work they can deliver in the online print space.

Today, PrintPapa has a staff of 31 people, including seven people working in the bindery, as well as a software development team in India responsible for maintaining and updating its proprietary online interface. Located in Santa Clara, California, about 80% of the company’s volume comes from Silicon Valley, with a growing national footprint. PrintPapa offers offset, digital, and wide format printing and has a wide range of products available for ordering, ranging from business cards and stationery to books, which comprise about half of PrintPapa’s volume.

“We started out focused on short runs of marketing collateral, up to about 10,000 units,” Shawn explains. “But since that time, we have significantly upgraded our print and finishing equipment to be able to produce hundreds of thousands of units with no problem while still delivering fast turnaround and a high level of service at a decent price.”

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